RETURN / EXCHANGE POLICY -
You can return/exchange any merchandise within 3 days of receipt of your shipment. A 20% restocking fee plus S&H will be charged for all returns and exchanges.
To return/exchange merchandise, follow our two step process: 1. Call on +91 141 2761416 or email firstname.lastname@example.org for a Return Approval within 3 days of receipt of shipment. You will be given a Return Authorization Code. Affix this code on a sticker to the outside of the box you are returning.
Pack the merchandise as you received it with all packaging and tags intact, and ship it back to us.
For your security, please return the package to us by an insured courier (FedEx, UPS or DHL) and retain your receipt. This will protect you in case your return is lost in transit. All returns should be sent to the address as specified in the packaging slip. Once your return is received, it will be reviewed by our Returns department. You will receive an e-mail notification regarding your return or exchange within seven business days. Any unauthorized, uninsured, improperly packed package or any package not postmarked within 3 days of receipt will be returned to sender. Items that show signs of wear or have been used, altered, or damaged in any way cannot be accepted for return. Your money will be refunded or your credit card account will be credited for any payments you have made towards your purchases. Refunds on purchases made with a credit card will only be credited to the same card.
Shipping charges, restocking charges or any other initiation charges, if applicable, are not refunded; if merchandise was shipped free, upon return / exchange, the initial shipping cost will also be charged to the customer. Please allow one monthly billing cycle in order for your credit to appear